Please place orders to:
AA-OK
1802 N. Carson St.
Suite #212-2178
Carson City, NV 89701 USA
Phone: (702) 988-0952 Order Line Only
WE CHARGE A FLAT
$10
MINIMUM PER ORDER TO
COVER OUR SHIPPING,
PACKING & PROCESSING COST
24 hour FAX (702) 988-0954
Email:orders@aa-ok.com
MORE DETAILED ORDERING INFO
Telephone FAQ:
Is there a number I can call to get Technical Support? No. You must email your questions to tech@aa-ok.com
Is there a number to get directly to your warehouse staff? No. Our staff are not able to speak on the phone for a number of reasons but you can get a message to them throught the Order Line.
Is there a number where I can get a hold of your management? No. We would like you to email your questions or concerns in we need to be able to set aside time to help you we will telephone you if needed. If it is urgent - leave a message with the order line they are able to send these messages to us instantly and we will get back to you at our first available moment. orders@aa-ok.com
Other FAQ:
Is the item in stock? Yes. If it isn't we will contact you. Our website is maintained everyday and the shopping cart is designed to remove the item once it is no longer in stock.
Where is my order? In process. If you have an order number then we have the order and we are working on it. Don't call the order line to check on it just email us if you want more specifics. orders@aa-ok.com --- If you mailed the order please allow 4 weeks for us to receive it. This is an extremely slow method to get an order to us.
I want to talk to someone about my order, what do I do? If you must talk to someone call the order line and leave a message we will get back to you. We no longer have a line ringing directly to our warehouse.
I want to return an item what do I do? We do not accept returns. No refunds are given. Exchanges are possible and are considered on a case by case basis. Email us for an RMA Number. orders@aa-ok.com
I want to pay with PayPal is that possible? No. In the US, PayPal does not approve of the trade of Gun Parts. If you send a PayPal payment they may seize the funds and close our account. If you have a PayPal debit card/credit card you can use that as a normal credit card and it will draw from your PayPal balance or from your credit account and you can pay that way.
I do not live in the US can I place an order/can you ship to me? We ship worldwide!
How much is shipping? US addresses (Lower 48) is $10 US flat rate. This is the smallest amount we charge, even if you are only ordering a set of screws. If this a problem, order more stuff -- it will feel better. Customers who order $450 worth of stuff will also pay $10. International Customers your minimum is $25. On international orders we will charge you $25 or the actual shipping charge - whichever is greater. Pay the $25 first and we will contact you to collect the remaining funds as we won't know the total until we get the order all packed up and weighed.
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